File a complaint about fraud or overpricing
Prices above the posted price, false weights, counterfeit or expired goods. Photograph the price tag and receipt if you can.
Independent platform, not a government body. Free, and your name is never published.
What you can report in this section
How to file the complaint
- Pick the type of problem and give the place name and address.
- Describe what happened and pick the date (within the last 3 months).
- Attach a photo or video as evidence. Evidence is required.
- We review it, remove personal details, publish it and follow it until it is fixed.
Complaints from every governorate
Complaints about fraud or overpricing in Damascus, Rif Dimashq, Aleppo, Homs, Hama, Latakia, Tartus, Idlib, Deir ez-Zor, Raqqa, Al-Hasakah, Daraa, As-Suwayda, Quneitra.
Questions
How do I file a complaint in Syria online?
Use the "Report a problem" page on Shakwa963. Pick the section, give the place and description, attach a photo or video and send. No account needed.
Is my name published?
No. We never publish your name or number, and location data is stripped from photos and video automatically.
Is Shakwa963 a government body?
No. We are an independent platform. We publish verified reports and follow them in public until the place or the responsible body fixes the problem.
What if my video is too large?
If the file is over the website limit, send the complaint with the video to our Telegram bot @Shakwa963Bot.
Is there a link to file a complaint online?
Yes: shakwa963.com/en/report. It is free.